Kuwait has made tremendous progress between 2018 and 2023. The pandemic was a catalyst. The introduction of platforms such as Sahel simplified processes, and the recently announced digitised certificate verifications from the Ministry of Higher Education have improved a process that used to delay university operations.
While Kuwait is not yet a fully digital society, it has built the essential platforms. True digital transformation requires a shift in mentality and work culture, not just digitised tools. That transformation is well underway.